Head of Buying (12 months Maternity Cover)

London UK or New York USA | Full-time | Partially remote


We’re looking for an experienced professional to lead our global Buying Team, which is responsible for managing our product range and commercial relationships with our international stock suppliers and mills.

This role reports directly into the Chief Retail Officer and will work closely with the rest of the Leadership Team to drive the company’s Retail strategy.  This is a full-time maternity cover role for 12 months, based in London or New York. 


What you’ll be doing: 

  • Lead and develop a growing team of Buyers 
  • Directly own strategic supplier accounts
  • Set the commercial strategy for our relationships with our stock supplier base, including negotiating payment terms, discounts, rebates and promotional collaboration, as well as supplier compliance 
  • Play an integral role in developing our immediate and long-term private label sourcing strategy, working directly with the CRO
  • Leverage deep dive analysis to lead on cross functional projects resulting in meaningful change and improvements
  • Be responsible and accountable for the entire team’s success/failure through measurable targets. Set internal team targets and key results
  • Work cross-functionally to set the sourcing strategy for semi annual sales and promo calendar by region to achieve revenue targets
  • Execute the product range strategy across a variety of craft categories
  • Deliver product margin goals through cost price negotiations
  • Prioritize the pipeline of new products/suppliers, in collaboration with marketing


Who you are:

  • A natural leader with a keen attention to detail, who also keeps the big picture in mind
  • An experienced people manager (2+ years) who is readily available to support, provide feedback (both negative & positive) and lead by example.
  • A sourcing all-star, with 4+ years of experience sourcing directly from mills and factories across the world
  • An effective communicator who is excited about taking on a highly collaborative, cross functional role
  • Commercially savvy, with excellent negotiation skills. A natural trader who is able to juggle and trade-off competing priorities to achieve a strong outcome
  • Deeply analytical, with a passion for using data to analyze performance and make decisions
  • Some exposure to eCommerce and what it takes to be commercially successful online
  • Experience within the crafts market is desirable, but not essential


What we're offering

  • Coaching and mentoring from some major social and e-commerce experts - there's an awful lot of talent and experience in our team, and we prioritise everyone’s need for professional development
  • The opportunity to join a fantastic team of really bright, motivated, and driven individuals who will support you at every stage of your journey
  • Competitive salary to reflect your skills and experience
  • 25 holiday days pro rata and a day off for your birthday
  • Inspiring, motivated and supportive team
  • Plenty of opportunity to learn and grow your craft
  • Central London or New York location (working remotely during COVID pandemic)


About us

At LoveCrafts we’re building online communities for crafters: homes for makers where they can find inspiration for their latest projects, learn new techniques, easily source all their supplies and share their creations with like-minded makers around the world.


Since launching in 2012, we’ve grown incredibly quickly. Our membership in the prestigious Future Fifty and 20th place on the FT’s list of fastest growing European companies is thanks to the hard work of our team of smart, kind makers based in London, Kyiv and in the USA.  We’ve been fuelled by investment from Europe’s leading venture capital firms; Balderton Capital (LoveFilm, The Hut) funded our Series A round, followed by Highland Europe (Photobox, WeTransfer) and most recently Scottish Equity Partners (Skyscanner, Matches Fashion).


We’re playing with the very best in web, mobile, social, commerce and media technology as we create the perfect digital business for all things craft related.  Our team is filled with ambitious, curious, entrepreneurial and occasionally kooky makers. We hire and nurture inquisitive, creative minds looking to flourish in a supportive and collaborative environment.


Diversity is important at LoveCrafts. We aim to attract the widest range of talent into our business to enable us to create an inclusive working environment, and to reflect and understand our customers and their needs. We welcome applications from all individuals, regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief. We aim to create a modern, flexible work environment that supports everyone to do their best work and therefore, we are open to having conversations about flexible working for all roles, unless operational requirements prevent otherwise. We are committed to providing a working environment where everyone’s individuality and unique contributions are recognised, valued and respected and where all of our employees have equal opportunity to grow and attain their full potential.