HR manager

Kyiv, Kyiv city, Ukraine Full-time

About Us

At LoveCrafts we’re building online communities for crafters: homes for makers where they can find inspiration for their latest projects, learn new techniques, easily source all their supplies and share their creations with like-minded makers around the world.

Since launching in 2012, we’ve grown incredibly quickly. Our membership in the prestigious Future Fifty and 20th place on the FT’s list of fastest growing European companies is thanks to the hard work of our team of smart, kind makers based in London, Kyiv and in the USA.  We’ve been fuelled by investment from Europe’s leading venture capital firms; Balderton Capital (LoveFilm, The Hut) funded our Series A round, followed by Highland Europe (Photobox, WeTransfer) and most recently Scottish Equity Partners (SkyScanner, Matches Fashion).

We’re playing with the very best in web, mobile, social, commerce and media technology as we create the perfect digital business for all things craft related.  Our team is filled with ambitious, curious, entrepreneurial and occasionally kooky makers. We hire and nurture inquisitive, creative minds looking to flourish in a supportive and collaborative environment.


About the opportunity

We opened our office in Kyiv in the summer of 2016 and we are looking forward to growing our team here.  We’re not just building a community for crafters, we’re building a community for ourselves and as the People (HR) Manager in Kyiv, you will play a key part in overseeing all people-related activities and drive the growth and development of the LoveCrafts community in the Ukraine all , in line with our Smart, Kind, Maker values.


Responsibilities will include:

  • Oversee activities related to physical office environment (monitor office expenses, suggesting and overseeing implementation of improvements in the office based on employee feedback)
  • Act as a bridge between the office in London and in Kyiv (support communication between the offices by supervising various projects aimed at strengthening our “wholeness”)
  • Manage relationships with our service providers as well as our landlord, major finance/legal suppliers
  • Manage systems and processing (manage and update on digital records and files of the Kyiv office, oversee all physical records, accounts and HR documentation)
  • Building and evolving our employer brand presence in Ukraine - from our website to our social media channels as well as embedding yourself and the LoveCrafts profile in specific talent communities
  • Share ownership of our talent acquisition process and the candidate experience, ensuring this is clearly aligned to our culture and our business goals; and that hiring outcomes support our growth plans but most importantly our values
  • Growing and evolving our talent pipeline by building relationships with institutes of higher education, leveraging internal resources and networks, positioning our opportunities and our unique culture in the right places and maintaining a strategy and approach for pro-active, non-agency hiring.
  • Oversee our on-boarding process, both pre-hire and initial post hire experience - liaising with Managers for best in class new starter experience covering communication, introductions, tools, and initial development planning.
  • Working with the People Associate in Kyiv and the Head of People in London to ensure hiring supports our succession planning and diversity goals  as well as our organisation design and growth plans.
  • Training and coaching hiring Managers on best practice interview skills, behaviour and performance based assessment and acting as custodian of the hiring process and its outcomes
  • Constantly reviewing and improving talent acquisition process and related systems/technology - making sure these are integrating with our HR systems.
  • Proactively assisting the Head of People in London with People focused projects that may arise, these will predominantly be within the talent lifecycle
  • Managing  L&D process in Kyiv and together with the Head of People help team members grow and realize their potential by constantly improving our L&D initiatives
  • Managing all local HR practices (benefit implementation, 360 review, levelling upkeep, salary benchmarking and etc) 


About you

  • We’re looking for someone who is passionate about people. You’ll be commercial, comfortable in a high growth environment and adept at managing change.  You will also be:
  • Kind - one of our most important hiring criteria. You will need to demonstrate that you work effectively in teams, can leave your ego at the door, and will collaborate effectively with your peers.
  • A mentor and coach – we will be building a bright and ambitious team and key to success in the role will be developing them as we grow
  • A great communicator – both externally and internally. You need to be able to empathise with our team and engage and inspire the business from Kyiv to London
  • An influencer – the ability to manage stakeholders and different perspectives
  • Creative – we are Makers at heart so you have to be comfortable building from scratch and contributing as we build our product, team and culture. Your ability to find non-standard solutions to problematic situations will be hugely valued here


You’ll need to have the following:

  • Excellent organizational and prioritization skills, strong analytical skills
  • Experience of working as an HR manager
  • Business management or experience running own business would be a plus
  • Experience of managing the talent acquisition process of tech/ engineering specialists as well as other specialists end to end
  • Evidence of creating process from scratch and coaching/influencing internal hiring managers
  • Demonstrable and quantifiable examples of how you’ve managed change and lead talent related initiatives to great success
  • A natural people person with strong communication and interpersonal skills
  • Good grasp of changes and developments in employee regulations in Ukraine
  • Ability to develop, analyze and interpret various business documents (agreements, etc.)
  • Upper-Intermediate English is a must, you’ll be speaking with and writing to our team in London as well as regular interaction with our team and candidates here
  • A degree in higher education - one of our values is Smart: we value educated and curious minds as well as business-smarts.


What We’re Offering

Within our bright and spacious office centrally located, you’ll reporting into the Head of People in London, whilst also have the opportunity to work closely with an international team. Including key collaboration with the Head of People in London and access to a broader team of smart and kind colleagues who are all dedicated to helping you get things done. Of course you’ll enjoy a competitive financial package alongside some exciting benefits.